KAELCO admits cases of meter-reading mistakes, says erroneous bills will be corrected

Tabuk City, Kalinga - The Kalinga Electric Cooperative (KAELCO) acknowledged some erroneous meter readings, which resulted in higher billings than what should be paid.

“Adda da piman ti nagkamali nga meter readers, aminado kami idiay,” stated the Manager of Finance Services Department, Elvie Joven, during the press conference held on May 25, 2022 at KAELCO Main Office, Callagdao, Bulanao, Tabuk City.

According to Joven, the meter readers were advised not to hand over electric bills with ‘abnormal amounts’ to the consumers.

“Ngem adda da ladta met ti meter readers nga siguro ti pinagdardaras da, haan da nga napansin nga kasdiay, mailaw-an da nga maiyawat and still, ni-reprimand mi isuda tapnu han da nga uliten,” she added.

Leonardo C. Egcatan, the Corporate Plan Chief of the cooperative, further explained that the billing statements are downloaded to their system and it will detect accounts with ‘abnormal decrease/increase.’

The erroneous power bill, Egcatan said, will be subjected to corrections.

Meanwhile, the President of the Board of Directors, Isaac Baliang assured the cooperative does not collect bills with errors, adding that they are changing meters, especially to those consumers complaining about high rates.

Meter reading schedule

For consumers to keep an eye on their power bills, KAELCO personnel said they will be posting schedules on their Facebook page.

“We start reading the kilowatt-hour every 17th of the month and usually 9 days ti duration na dayta…umabot hanggang 24th or 25th of the month so siguro i-post mi idiay Facebook page mi diay schedule tapnu maamwan ti member-consumers nga adda ag-reading so abangan da tapnu maki-reading da idiay meter reader,” Joven said.

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